Smartz Academy

2.2.2.3.3 - Commz Supervisor (Systems Channel: Do Not Contact)

Course

Single view of all interactions across a unified agent interface

2.2.2.3.5 - Commz Supervisor (Systems Channel: FAQ Automation)

Course

Single view of all interactions across a unified agent interface

2.2.2.3.6 - Commz Supervisor (Systems Channel: Ticket)

Course

Single view of all interactions across a unified agent interface

2.2.2.4.1 - Commz Supervisor (System Settings: AID)

Course

Single view of all interactions across a unified agent interface

2.2.2.4.2 - Commz Supervisor (Telephony System: IVR)

Course

Single view of all interactions across a unified agent interface