Ideal for all Smartz Academy users

This course is ideal for all Smartz Academy users to welcome you to the world of Smartz Solutions.

Course curriculum

    1. Understanding Next Level Customer Engagement

    2. Smartz Solutions User Roles

About this course

  • 2 lessons

Reviews

5 star rating

Understanding Next Level Customer Engagement

Basetsana Mogatoe

Enjoyed the course as it gave a breakdown how one can be of great help to the customer and how the system will pick up if an agent needs more training

Enjoyed the course as it gave a breakdown how one can be of great help to the customer and how the system will pick up if an agent needs more training

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5 star rating

The agent needs to understand the product

Gopolang Moeng

Customer experience is key on this platform.

Customer experience is key on this platform.

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