2.2.2.2.3 - Commz Supervisor (Voice: Telephony)
Single view of all interactions across a unified agent interface
Ideal for Commz Supervisors
This course is ideal for Commz Supervisors who would configure the settings in the Telephony module.
Course curriculum
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Commz Supervisor Voice Telephony Settings
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Exam: Commz Supervisor Voice Telephony Settings
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About this course
- 2 lessons