2.2.2.3.6 - Commz Supervisor (Systems Channel: Ticket)
Single view of all interactions across a unified agent interface
Ideal for Commz Supervisors
This course is ideal for Commz Supervisors who would be using the Ticketing System.
Course curriculum
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Ticket - Supervisors
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Exam: Ticket - Supervisors
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About this course
- 2 lessons