Ideal for Partners

This course is ideal for users in pre-sales and sales roles who will be selling Smartz Solutions.

Course curriculum

    1. Important Notice

    1. Sales Process Workflow

    2. Quiz: Sales Process Workflow

    1. Why a story selling methodology

    2. Introduction to Story Selling based on the Storyboard framework

    3. Selling to the Collections Agent

    4. Quiz: Selling to the Collections Agent

    5. Selling to the Customer Service Agent

    6. Quiz: Selling to the Customer Service Agent

    7. Selling to the Supervisor

    8. Quiz: Selling to the Supervisor

    9. Selling to the QA Manager and Assessors

    10. Quiz: Selling to the QA Manager and Assessors

    11. Selling to the Contact Centre Manager

    12. Quiz: Selling to the Contact Centre Manager

    13. Selling to the Dialler Administrator

    14. Quiz: Selling to the Dialler Administrator

    15. Selling to the COO

    16. Quiz: Selling to the COO

    17. Selling to the CCO

    18. Quiz: Selling to the CCO

    19. Selling to the CIO and CFO

    20. Quiz: Selling to the CIO and CFO

    1. Integration Summary

    2. Quiz: Integration Summary

    1. Smartz Engage Audience

    2. Smartz Engage Demo Video

    3. Quiz: Smartz Engage Demo

    4. Smartz Commz Agent Audience

    5. Smartz Commz Agent Demo Video

    6. Quiz: Smartz Commz Agent Demo

    7. Smartz Commz Supervisor Audience

    8. Smartz Commz Supervisor Demo Video

    9. Quiz: Smartz Commz Supervisor Demo

    10. Smartz Analyz Audience

    11. Smartz Analyz Demo Video

    12. Quiz: Smartz Analyz Demo

    13. Smartz Suite Audience

    14. Smartz Suite Demo Video

    1. Smartz Solutions Overview Diagram Explainer

    2. Smartz Solutions Overview Diagram

    3. Quiz: Smartz Solutions Overview Diagram

    4. Smartz Solutions Corporate Presentation

    5. Smartz Solutions Corporate Presentation Editable

About this course

  • 45 lessons

Reviews

5 star rating

Smartz Sales Training

Razien Dangor

The process and methodology help with assimilating the sales approach to selling the Smartz solution, together with the tools provided by Smartz, more effect...

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The process and methodology help with assimilating the sales approach to selling the Smartz solution, together with the tools provided by Smartz, more effectively.

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