2.2.2.4.2 - Commz Supervisor (Telephony System: IVR)
Single view of all interactions across a unified agent interface
Ideal for Commz Supervisors
This course is ideal for Commz Supervisors who would configure an Interactive Voice Response (IVR) unit.
Course curriculum
-
-
IVR
-
Exam: IVR
-
About this course
- 2 lessons