2.2.2.2.1 - Commz Supervisor (Voice: Intelligent Dialler)
Single view of all interactions across a unified agent interface
Ideal for Commz Supervisors
This course is ideal for Commz Supervisors who would manage Chatterbox Agents on Intelligent Dialler.
Course curriculum
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Settings and Templates
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Quiz: Settings and Templates
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Call Treatments and Campaigns
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Quiz: Call Treatments and Campaigns
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Exam: Intelligent Dialler
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About this course
- 5 lessons