Smartz Academy

2.2.2.1.3 - Commz Supervisor (IM Channel: Webchat)

Course

Single view of all interactions across a unified agent interface

2.2.2.1.4 - Commz Supervisor (IM Channel: WhatsApp)

Course

Single view of all interactions across a unified agent interface

2.2.2.2.1 - Commz Supervisor (Voice: Intelligent Dialler)

Course

Single view of all interactions across a unified agent interface

2.2.2.2.2 - Commz Supervisor (Voice: Inbound)

Course

Single view of all interactions across a unified agent interface

2.2.2.2.3 - Commz Supervisor (Voice: Telephony)

Course

Single view of all interactions across a unified agent interface

2.2.2.2.4 - Commz Supervisor (Voice: Manual Outbound)

Course

Single view of all interactions across a unified agent interface